Shipping policy

At PeakPicksz, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process and deliver orders to customers in the UK.

1. Order Processing

Orders are normally processed within 1–3 business days after payment is successfully received.

Once your order has been dispatched, you will receive a confirmation email with available tracking information.

2. UK Delivery

We currently offer delivery across the United Kingdom.

Estimated delivery time: 5–7 business days after dispatch.

Delivery times are estimates and may vary due to courier delays, weather, public holidays, or circumstances outside our reasonable control.

UK online sellers should provide customers with clear delivery arrangements, costs and estimated delivery times before an order is placed. Unless another delivery period has been agreed, UK rules generally require goods to be delivered without undue delay and within 30 days.

3. Shipping Charges

We offer free shipping.

4. Tracking

Where tracking is available, tracking details will be provided by email after your order has been dispatched.

Please allow some time for the courier's tracking system to update.

5. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us so we can assist you.

📧 support@peakpickszltd.com
📞 +44 7512 440660

Please include your order number and delivery details when contacting us.

6. Incorrect Delivery Information

Please make sure your shipping address is correct before completing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or the parcel may be returned. Contact us as soon as possible if you notice an error.

7. Damaged Packages

If your package arrives visibly damaged, please contact us promptly and provide photographs of the packaging and product. We will review the issue and advise you on the next steps.

8. International Orders

Unless otherwise stated at checkout, this policy applies to UK deliveries only. Any international shipping options, delivery charges, taxes, or customs requirements will be displayed where applicable.

9. Contact Us

For shipping questions, please contact:

PeakPicksz
📧 support@peakpickszltd.com
📞 +44 7512 440660

PeakPicksz — Play More. Wag More. Purr More. 🐾