Legal notice

Welcome to PeakPicksz. We respect your privacy and are committed to protecting your personal information when you visit our website, place an order, or contact us.

1. Contact Information

PeakPicksz
📧 Email: support@peakpickszltd.com
📞 Phone: +44 7512 440660

If you have any questions regarding this policy, please contact us using the details above.

2. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order and transaction details

  • Information you provide when contacting customer support

  • Website usage and device information through cookies and similar technologies

3. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order and delivery updates

  • Process payments and prevent fraudulent transactions

  • Improve our website, products, and services

  • Send marketing communications where permitted and where you have provided the required consent

Privacy information should explain the purposes of processing, retention, sharing, and applicable legal bases. (ICO)

4. Sharing Your Information

We may share necessary information with trusted service providers, such as:

  • Payment processors

  • Delivery and shipping providers

  • Shopify and website service providers

  • IT, security, analytics, or customer-support providers

We only share information where reasonably necessary for operating our business, fulfilling orders, complying with legal obligations, or other purposes explained in this policy.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

Where required, non-essential cookies will only be used with the appropriate consent. (ICO)

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal or accounting requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where applicable

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

You can contact us to exercise applicable rights.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites that we do not operate.

10. Changes to This Policy

We may update this Legal Notice and Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. The updated version will be posted on this page with a revised Last Updated date.

11. Contact Us

If you have questions about this policy, your personal information, or your privacy rights, please contact:

PeakPicksz
📧 support@peakpickszltd.com
📞 +44 7512 440660