Shipping Policy (United Kingdom)
1. Shipping Destinations
We currently ship to addresses within the United Kingdom, including:
England
Scotland
Wales
Northern Ireland
We do not offer international shipping unless stated otherwise.
2. Order Processing Time
Orders are processed within 1–2 working days (Monday–Friday, excluding UK public holidays).
Orders placed after 2:00 PM GMT will be processed the next working day.
You will receive an order confirmation email immediately after purchase.
A dispatch confirmation email with tracking details (where applicable) will be sent once your order ships.
3. Delivery Timeframes
Estimated delivery times after dispatch:
Standard Delivery: 5–7 working days
Express Delivery: 1–3 working days
Delivery times are estimates and may vary due to courier delays or peak seasons.
4. Shipping Costs
Shipping costs are clearly displayed:
On the product page (where applicable)
At checkout before payment is completed
Typical rates:
Standard Delivery: FREE
Express Delivery: FREE
Free Delivery on Every orders.
There are no hidden fees.
5. Carriers
We use trusted UK delivery partners such as:
Royal Mail
DPD
Evri
Parcelforce
Carrier selection depends on parcel size, weight, and delivery location.
6. Tracking
Where available, tracking details will be provided via email once your order has been dispatched.
7. Delivery Issues
If your order:
Has not arrived within the estimated time frame
Arrives damaged
Is incomplete or incorrect
Please contact us within 48 hours of delivery at:
Email: peakpickszltd@gmail.com
Phone:+44 7542 489137
We will investigate and resolve the issue promptly.
8. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate delivery information.
If an order is returned due to:
Incorrect address
Failed delivery attempts
Refusal of delivery
Additional shipping charges may apply for re-delivery.
9. Consumer Rights (UK Customers)
This policy does not affect your statutory rights under UK consumer law, including your right to cancel eligible online orders within 14 days of receipt under the Consumer Contracts Regulations.
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